Below are answers to various questions regarding the dispatch and delivery of your order. If anything is missing, please feel free to email our customer service team at support@westinghouseled.com.
How long will it take to dispatch my order?
Our kits are made to order, so please allow approximately two weeks for completion.
While we are increasingly stocking our bestsellers and making them available, please check with our team before placing an order if your request is urgent, as most jerseys require two weeks for dispatch.
Once your order is shipped, you will receive an email notification from us, including the tracking information for your delivery. You can refer to this for updates on the estimated arrival of your package.
Do you ship worldwide?
Yes, we do. We work with various couriers to send packages worldwide.
How much does delivery cost?
ALL WORLDWIDE SHIPPING FEE: $10
We also offer additional premium tracked and express shipping options.
How long does delivery take?
International orders may vary and can take up to 21 days from dispatch, excluding any customs delays. Please refer to your tracking information for specific details.
Why have my items not been shipped together?
As our items are made to order and may be located in different places, we ship them as they become available to avoid unnecessary waiting time for you. This is why you may receive multiple packages from us. There is no additional charge for handling your order in this manner.
Where is my order?
If you have received a dispatch email notifying you that your order is on its way, you will be able to track it using the link we provided. If you need further assistance, please contact our customer service team through the ‘Contact us’ page.